Shipping policy
At CottonChloe, we strive to make your shopping experience smooth and stress-free. Below are our shipping options and timeframes so you know exactly what to expect.
Free Shipping Offer
Spend over $120 in a single transaction and enjoy FREE shipping! This offer is available for orders within Australia only.
Domestic Shipping Rates
For orders under $120, our rates are as follows:
- Standard Tracked Shipping (7-10 business days): $10
- Express Shipping (faster delivery): $15
We highly recommend choosing tracked shipping for peace of mind and to easily track your order during its journey.
Delivery Timeframes
- Standard Shipping: Typically takes 7-10 business days.
- Express Shipping: Available at checkout for quicker delivery.
Shipping Location
All orders are dispatched from our Perth, WA location.
Order Processing
We process and dispatch orders within 1 to 2 business days. Orders placed after 2 PM on Friday or over the weekend will be shipped the following Monday. Please note that external factors like weather, holidays, or customs delays may impact delivery times, and we appreciate your patience.
Tracking Your Order
Once your order is shipped, you will receive a tracking number to follow its progress.
Amending Orders
Due to our fast-processing times, we are unable to make changes to orders once they have been confirmed. Please review your order carefully before completing your purchase.